After a Microsoft outage led to collapses in airlines, businesses and healthcare across the globe, IT professionals are working hard to bring life back to normal, while the cybersecurity company, CrowdStrike loses billions after admitting responsibility.
The Texas-based company, CrowdStrike has taken the blame for the global Microsoft meltdown, caused by an update to its Falcon security software. Since admitting the blame, the company has lost billions of dollars in value as its CEO, George Kurtz made a public apology on American television.
More than 42,000 flights were delayed worldwide on Friday, July 19. As passengers spent their night stranded at the airport, millions were warned that they would miss their payday by the company representing payroll processors.
Not only airlines but healthcare workers are facing serious issues as pharmacists in the UK reported disruptions with medicine deliveries and accessing prescriptions.
In the US, America Brigham and Women´s Hospital in Boston had to cancel all scheduled surgeries and medical visits that were not considered “urgent” due to being unable to access vital digital records. “We do everything on our computers now,” said neuro ICU nurse Meghan Mahoney to the local Press. “People´s medical history, their allergies. So when that goes down, we have to revert back to paper charting.”
The Chief Information Officer at identity security firm, CyberArk, Omer Grossman revealed to the Press that even with CrowdStrike addressing the issue, the problems are likely to take time to resolve. He noted that the collapse is related to Endpoint Detection and Response products that run on individual client computers.
“It turns out that because the endpoints have crashed – the Blue Screen of Death – they cannot be updated remotely and the problem must be solved manually, endpoint by endpoint. This is expected to be a process that will take days.”
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