Managing infrastructure and applications across a complex IT landscape has become increasingly challenging in today’s fast-paced digital environment. Enterprises are expected to maintain high availability and reliability across multiple cloud environments and diverse application architectures. However, with this complexity comes a range of challenges, including:
- Alert Fatigue: With multiple monitoring tools generating alerts, IT teams often face an overwhelming volume of notifications, many of which may be redundant or low-priority, leading to alert fatigue and missed critical issues.
- Fragmented Incident Management: Disparate systems and tools often result in fragmented incident management processes, making it challenging to correlate alerts and track incidents efficiently across different platforms.
- Manual Resolution Efforts: A significant amount of time and resources is spent on manually investigating and resolving incidents, particularly for Level 1 and Level 2 support, leading to increased costs and slower response times.
- Lack of Contextual Insights: Alerts often lack the necessary context to quickly identify root causes and impacted services, leading to delays in incident resolution.
- Scalability Issues: As infrastructure and applications scale, the traditional manual approaches to incident management become increasingly unsustainable, requiring more automated and intelligent solutions.
This is where AIOps comes into play, leveraging AI/ML to automate IT operations and ensure seamless incident management. While Trellix is focused on improving cybersecurity products using LLM and GenAI, we have developed this AIOps tool to enhance our internal IT operations. By automating Level 1 and Level 2 support for applications, this tool aims to significantly reduce COGS, boost efficiency, and enhance overall performance.
Read the whole article here.
_______
If this information is helpful to you read our blog for more interesting and useful content, tips, and guidelines on similar topics. Contact the team of COMPUTER 2000 Bulgaria now if you have a specific question. Our specialists will be assisting you with your query.
Content curated by the team of COMPUTER 2000 on the basis of news in reputable media and marketing materials provided by our partners, companies, and other vendors.
Follow us to learn more
CONTACT US
Let’s walk through the journey of digital transformation together.
