Insider Advice on Fostering a Top-Notch Customer Experience

Insider Advice on Fostering a Top-Notch Customer Experience

Amy Vogsland, VP of Customer Operations at Fortra, leads a global department of 100 people who have exquisite attention to detail on all matters related to accounts, renewals, invoicing, and licensing. Their goal is to ensure customers succeed by getting the most out...
99% of User-Related Threats Are Email Impersonation Attempts

99% of User-Related Threats Are Email Impersonation Attempts

According to recent reports, a staggering 25% of all corporate emails are deemed untrustworthy or malicious. Shockingly, 99% of these threats were email impersonation attacks such as BEC and credential theft lures that lack attachments or URLs that deliver malware...
OpenTelemetry Security: How To Keep Telemetry Data Safe

OpenTelemetry Security: How To Keep Telemetry Data Safe

Security should be a concern for anyone using OpenTelemetry. Unsecured telemetry data is a lucrative target for any bad actor looking to exploit weaknesses and dependencies within an organization’s applications or systems. In his article, Satish Grandhi, a seasoned...
Cyber Insurance – Assessing Risks and Securing Your Future

Cyber Insurance – Assessing Risks and Securing Your Future

Cyber insurance is not the most glittering side of cybersecurity, but it has certainly earned its place in today’s security debate. According to Statista, as of 2021, an average of 48 percent of organizations in selected countries worldwide had cyber insurance,...